Our Contact Details

Name: The Secret Event Service

Address: 1200 Century Way, Leeds, West Yorkshire, LS15 8ZA

Phone Number: 0113 251 5099

E-mail: marketing@secreteventservice.com

The type of personal information we collect

We currently collect and process the following information:

  • Name
  • Your contact details including your email address and phone number
  • Employment details, employer details including your company services
  • Demographic information such as postcode, preferences and interest
  • Other information relevant to customer surveys and/or services
  • IP addresses for no more than 15 minutes for the tracking of live visitors on the website

You may also choose to provide additional voluntary information in the course of your use of our sites and services.

In addition, we may automatically collect information about the sites that you came from or are going to. We also collect information about the pages of these sites which you visit, IP addresses, the type of browser you use and the times you access this website.

How we get personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Meet the purposes that you provided your information for
  • Provide you with the goods and services you want
  • Let you know about goods or services we feel would be beneficial to you
  • Keep our records accurate and up to date
  • Comply with any legal obligations we may have

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting marketing@secreteventservice.com

(b) We have a contractual obligation.

(d) We have a vital interest.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored and appropriate organisational and technical security measures and have rules and procedures are in place to ensure that there is no unauthorised access to your personal data.

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

What are cookies and what do we use them for?

Cookies are small text files that website stores on a browser when they visit the website. Websites use them for multiple purposes like storing login statuses, remembering the cart items in an e-commerce store, identifying whether a user is a new visitor or returning user, or analysing the user behaviour on the website, etc.

The Cookies we use are as follows:

Cookie Description Duration Type
b3e783bb62 No description Other
LS_CSRF_TOKEN No description Other
thesecreteventservice-_zldp No description 1years 20days 8hours 35minutes Other
thesecreteventservice-_zldt No description 1years 19days 15hours 5minutes Other
_zcsr_tmp No description Other

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at marketing@secreteventservice.com, or call 0113 251 5099 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at marketing@secreteventservice.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk